Comprendo Iconomprendo

Privacy Policy

Last updated: 9/4/2025

1. Information We Collect

Account Information

When you create an account, we collect your email address and any profile information you choose to provide. If you sign in with Google, we receive your basic profile information from Google.

Learning Data

We collect information about your learning progress, including: - Words you save and review - Conversation practice sessions - Video watch history - Learning preferences and settings

Usage Data

We automatically collect certain information when you use Comprendo: - Device information (type, operating system) - Log data (IP address, browser type) - Analytics data (features used, time spent)

Payment Information

Payment processing is handled by our secure payment providers (Stripe for web, Apple/Google for mobile). We do not store credit card details on our servers.

2. How We Use Your Information

We use the collected information to:

  • Provide and personalize your language learning experience
  • Track your learning progress and provide spaced repetition reviews
  • Process payments and manage subscriptions
  • Send important account and service updates
  • Improve our service through analytics
  • Respond to your support requests

3. Data Storage and Security

Your data is stored securely using industry-standard encryption. We use Supabase for data storage, which provides enterprise-grade security. We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.

4. Third-Party Services

We use the following third-party services:

  • Supabase: Database and authentication
  • RevenueCat: Mobile subscription management
  • Stripe: Web payment processing
  • YouTube API: Video content and captions
  • OpenAI: Language processing and AI features
  • PostHog: Analytics and product insights

Each of these services has their own privacy policy, and we encourage you to review them.

5. Your Rights

You have the right to:

  • Access your personal data
  • Correct inaccurate data
  • Request deletion of your data
  • Export your learning data
  • Opt-out of marketing communications

6. Data Retention

We retain your personal information for as long as your account is active. If you delete your account, we will delete your personal data within 30 days, except where we need to retain certain information for legal or legitimate business purposes.

7. Children's Privacy

Comprendo is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you are under 13, please do not use our service.

8. Changes to This Policy

We may update this privacy policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date.

9. Contact Us

If you have any questions about this privacy policy or how we handle your data, please contact us at:

Email: isaac@comprendo.app